We're here to help.
A few common questions below — and if you don't find what you need, a real person is one email away.
Common questions
- How do I get started?
- Create your organization, add a team, and start adding equipment — playerkit walks you through the first-run setup step by step. Most clubs have their core inventory in within an afternoon.
- Is playerkit right for my club or school?
- If you hand gear to young players and want to know where it is and get it back, yes. playerkit works for single-sport clubs, multi-sport organizations, schools and leagues alike.
- How do families use it?
- Guardians get a simple, private view of their own children — what's been issued, what's due, and what to bring to pickup day. No app store download required, and never more information than they need.
- Is my players' data safe?
- Protecting young players is our first design principle. We minimize what we collect, encrypt identifying details, and keep a guardian's consent at the center. Read the full detail in our privacy policy.
- I still have a question.
- Email us — we read every message and reply quickly.
Step-by-step guides
The help center has articles on signing in, joining a club, picking up and returning equipment, fees and the app.
Open the help centerTalk to a human
Questions about your account, your club, or getting set up — we're glad to help.