Skip to main content
Help & support

We're here to help.

A few common questions below — and if you don't find what you need, a real person is one email away.

Common questions

How do I get started?
Create your organization, add a team, and start adding equipment — playerkit walks you through the first-run setup step by step. Most clubs have their core inventory in within an afternoon.
Is playerkit right for my club or school?
If you hand gear to young players and want to know where it is and get it back, yes. playerkit works for single-sport clubs, multi-sport organizations, schools and leagues alike.
How do families use it?
Guardians get a simple, private view of their own children — what's been issued, what's due, and what to bring to pickup day. No app store download required, and never more information than they need.
Is my players' data safe?
Protecting young players is our first design principle. We minimize what we collect, encrypt identifying details, and keep a guardian's consent at the center. Read the full detail in our privacy policy.
I still have a question.
Email us — we read every message and reply quickly.

Step-by-step guides

The help center has articles on signing in, joining a club, picking up and returning equipment, fees and the app.

Open the help center

Talk to a human

Questions about your account, your club, or getting set up — we're glad to help.